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The future of customer communications

By Lee Witherell • 14 June 2016

On the 28 January, Communisis hosted a client conference in London entitled ‘The future of customer communications’. Over 100 attendees experienced Communisis' thought leadership on customer engagement in a multi-channel world, considering the part digital, integrated marketing communications will play in the customer journey of the future and what is possible now, for clients working with us.

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The day's agenda included market insight on the ‘age of the customer’ from Forrester and Microsoft, speaking alongside Communisis experts on the vital part data content, context, message and channel design have to play in connecting individuals to brands.

This popular event demonstrated how Communisis gives its clients access to unrivalled expertise to tap into the latest communication technology and stay ahead of the competition.

Conference delegates also experienced Communisis’ innovation workshops – with introductions to the ‘next big thing’ whilst networking with their peers to share insight, challenges and leave the event better informed and inspired to take on the marketing challenges ahead.

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